Website care plans: updates, backups, security and fixes
Your website stays fast, secure and up to date, and someone who knows it answers when something breaks. Month to month, no long contract.
Monthly plans, 30 days' noticeDaily off-site backupsA named support contact
For businesses that rely on their website but don't have a developer
A good fit if you are
- Businesses whose website brings in enquiries or sales every week
- WordPress, WooCommerce and Shopify sites with plugins and apps that need regular updates
- Teams that need small content changes done quickly without hiring
- Owners who inherited a site from a developer who's no longer around
Risks of leaving a website alone
- Plugins and themes go out of date and become security holes
- No recent backup when something goes wrong
- The site slows down as images and data pile up
- Forms silently stop sending enquiries
- Nobody notices the site is down until a customer mentions it
Prevent problems, and fix the ones that happen fast
Most website problems are preventable: outdated plugins, expired SSL certificates, broken forms and full hosting disks. Our plans focus on catching these before they cost you enquiries.
Updates are tested on a staging copy before they reach your live site. Backups run daily and are stored off-site, so we can restore quickly if anything goes wrong.
Each month you get a short report: what was updated, uptime, security scan results, speed scores, and anything we recommend fixing.
What you get
Every engagement is scoped to what you actually need, then quoted at a fixed price.
Updates
Core, theme and plugin or app updates, tested on staging before going live.
Daily off-site backups
Daily backups kept for 30 days, with restores on request.
Security
Malware scans, firewall rules, login protection, SSL monitoring and patching.
Uptime monitoring
24/7 monitoring with alerts, so we know when the site is down before your customers do.
Speed checks
Monthly checks of Core Web Vitals and PageSpeed, image compression and database clean-up.
Form and tracking checks
Regular test submissions to make sure enquiries still reach you and are tracked in GA4.
Content changes
Text edits, image swaps, new blog posts and small page changes, within your plan's monthly hours.
Monthly report
A plain-English summary of what was done and what we recommend next.
How a project runs
One project manager, a written update every week, and nothing starts until you have approved the scope.
- 01
Free site audit
We check your site's health, security and speed before you sign up.
- 02
Onboarding
Monitoring, backups and security set up within one business day of access.
- 03
Monthly care
Updates, checks and changes, with a report each month.
What we build with
- WordPress
- WooCommerce
- Shopify
- Laravel
- Custom PHP
- Cloudflare
- Uptime monitoring
- Off-site backups
What it costs and how long it takes
Maintenance is billed monthly with no long-term contract. Plans differ by the platform, the number of content-change hours included, and response times. Cancel with 30 days' notice and you get a full backup and a handover document.
Critical issues (site down or hacked) on active plans get a response within one hour during our working hours, and standard requests within four business hours.
Want to see similar work first?
We are publishing detailed case studies with our clients’ permission. Until then, we are happy to walk you through relevant projects and live sites on a short call, including what worked and what we would do differently.
What platforms do you maintain?
WordPress, WooCommerce, Shopify, Laravel and custom PHP sites. We review your set-up on a short call before quoting.
Can you maintain a site you didn't build?
Yes. We start with an audit, fix any urgent issues, and then move to the monthly plan.
What happens if the site gets hacked?
We restore a clean backup, remove the infection, close the hole and harden the site, then explain what happened.
Is there a long contract?
No. Plans are month to month with 30 days' notice.
Do unused content hours roll over?
Your plan includes a set number of hours each month. Ask us about roll-over on the call; it depends on the plan.
Related services.
Talk to us about website maintenance.
Tell us where things stand and what you want to change. You will get a reply within one business day with a recommended next step and a fixed quote.
- Chat on WhatsApp
- info@digitroweb.com
- Mon–Sat, 9:00 am – 7:00 pm IST