Reply to every enquiry in seconds, even at 11 pm
Chatbots on WhatsApp, your website and Instagram that answer common questions, ask the right qualifying questions, book appointments and pass hot leads to your team with the full conversation, so no enquiry waits until morning.
Official WhatsApp Business APIHands over to a human when neededConnected to your CRM
For businesses that get more messages than they can answer quickly
A good fit if you are
- Clinics, salons and service businesses that take bookings on WhatsApp
- Real estate, education and B2B teams that need to qualify leads before calling
- Online stores answering the same product and order questions all day
- Businesses running ads that send leads at all hours
Where enquiries get lost
- Leads that message after hours wait until the next day
- Your team answers the same ten questions over and over
- Nobody knows which WhatsApp chats became customers
- Leads from ads go cold before anyone calls
- Bookings are managed by hand across chats and a diary
Design the conversation first, then add the AI
A chatbot that tries to answer everything usually frustrates people. We start by mapping the conversations you actually have: the common questions, the information you need from a lead, the point where a human should take over, and what happens next.
Then we choose the simplest technology that works. Some businesses need a guided menu with buttons; others benefit from an AI model trained on their services, prices and policies. Either way, the bot hands over to your team smoothly, with the full conversation and the lead's details already in your CRM.
We use the official WhatsApp Business Platform (API), not unofficial tools that risk getting your number banned, and we set up message templates that follow Meta's rules.
What you get
Every engagement is scoped to what you actually need, then quoted at a fixed price.
Conversation design
Flows, questions, answers and hand-over rules mapped and approved before build.
WhatsApp Business API set-up
Number registration, business verification support and approved message templates.
Website and Instagram chat
The same bot on your website chat widget and Instagram DMs, where useful.
AI answers
An AI model grounded in your own FAQs, services and policies, with limits on what it can say.
Lead qualification
The bot asks your qualifying questions and scores or tags the lead.
Bookings
Appointment booking with Google Calendar, Calendly or your booking system, with reminders.
CRM integration
Every conversation and lead pushed to HubSpot, Zoho, Pipedrive, Salesforce or a sheet.
Monitoring
Monthly review of conversations, drop-offs and questions the bot couldn't answer.
How a project runs
One project manager, a written update every week, and nothing starts until you have approved the scope.
- 01
Map conversations
Your common questions, lead details and hand-over points.
- 02
Build and connect
Bot, WhatsApp API, CRM and calendar connected on a test number.
- 03
Test with your team
Real scenarios tested and refined before launch.
- 04
Launch and improve
Go live, then monthly reviews of what customers actually ask.
What we build with
- WhatsApp Business Platform
- Meta Cloud API
- OpenAI GPT models
- Dialogflow
- n8n
- Make
- HubSpot
- Zoho CRM
- Google Calendar
- Calendly
- Shopify
- WooCommerce
What it costs and how long it takes
Chatbots are quoted at a fixed price for the build, plus monthly costs for WhatsApp conversations (charged by Meta), any AI usage and optional support. We'll show you all of these before you decide.
A guided FAQ and lead-capture bot typically takes 2–3 weeks. AI bots with CRM integration and several channels take 6–10 weeks.
Want to see similar work first?
We are publishing detailed case studies with our clients’ permission. Until then, we are happy to walk you through relevant projects and live sites on a short call, including what worked and what we would do differently.
Will the bot replace my team?
No. It handles the first reply, the common questions and the details, then hands over to your team when a human is needed, with the conversation attached.
Can we use our existing WhatsApp number?
Often yes, but a number on the WhatsApp Business API can't be used in the regular WhatsApp app at the same time. We'll explain the options before we start.
What does WhatsApp charge?
Meta charges per conversation or message, depending on the type and country. We'll estimate your monthly cost based on your volumes.
Can the AI give wrong answers?
Any AI can. We limit it to your approved information, set clear rules for when it must hand over, and review conversations regularly.
Which platforms can the bot run on?
WhatsApp, your website, Instagram DMs and Facebook Messenger, from one set of flows.
Related services.
Talk to us about WhatsApp & AI chatbots.
Tell us where things stand and what you want to change. You will get a reply within one business day with a recommended next step and a fixed quote.
- Chat on WhatsApp
- info@digitroweb.com
- Mon–Sat, 9:00 am – 7:00 pm IST